:root{--bg:#f7f2eb;--card:#fff;--ink:#111522;--muted:#747986;--line:#ece4dc;--nav:#101722;--nav2:#0a101a;--purple:#6f4ff2;--purple2:#8068ff;--soft:#f3f0ff;--green:#129c68;--red:#eb5164;--orange:#e59a36;--blue:#4a7bf0;--shadow:0 18px 55px rgba(43,34,26,.09);--serif:Georgia,"Times New Roman",serif;--font:-apple-system,BlinkMacSystemFont,"Segoe UI",Inter,Roboto,Arial,sans-serif}
*{box-sizing:border-box}html{background:var(--bg)}body{margin:0;background:radial-gradient(circle at 50% -20%,#fff 0,#fbf8f4 35%,var(--bg) 100%);font-family:var(--font);color:var(--ink);-webkit-font-smoothing:antialiased}a{text-decoration:none;color:inherit}img{display:block;max-width:100%}.shell{min-height:100vh;display:grid;grid-template-columns:260px minmax(0,1fr)}.sidebar{position:sticky;top:24px;height:calc(100vh - 48px);margin:24px 0 24px 24px;padding:24px 16px;border-radius:0 0 26px 26px;background:linear-gradient(180deg,var(--nav),var(--nav2));color:white;box-shadow:0 26px 70px rgba(11,16,26,.28);overflow:hidden}.brand{display:flex;align-items:center;gap:12px;font-size:20px;font-weight:900;letter-spacing:-.5px;margin:0 0 32px}.logo{width:34px;height:34px;border:2px solid currentColor;border-radius:10px;display:grid;place-items:center;font-size:15px}.nav{display:grid;gap:7px}.nav a{display:flex;align-items:center;gap:12px;color:#dce1ec;padding:13px 13px;border-radius:13px;font-size:14px;font-weight:700}.nav a span{width:16px;text-align:center;opacity:.75}.nav a.active,.nav a:hover{background:linear-gradient(135deg,var(--purple),#573bd2);color:white}.profile{position:absolute;left:16px;right:16px;bottom:16px;display:flex;align-items:center;gap:12px;padding:12px;border-radius:18px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12)}.avatar{width:40px;height:40px;border-radius:999px;object-fit:cover;flex:0 0 auto}.small{font-size:13px;color:var(--muted);line-height:1.35}.profile .small{color:#aab2c4}.main{min-width:0;padding:36px 34px 60px}.dashboard-wrap{max-width:1180px;margin:0 auto}.topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:22px;margin-bottom:24px}.h1{font-family:var(--serif);font-weight:500;font-size:46px;line-height:1;letter-spacing:-2px;margin:0 0 4px}.eyebrow{font-size:15px;color:var(--muted)}.actions{display:flex;gap:10px;align-items:center;justify-content:flex-end}.btn{display:inline-flex;align-items:center;justify-content:center;border-radius:14px;padding:12px 16px;font-size:14px;font-weight:900;border:1px solid transparent;white-space:nowrap}.btn.purple{background:linear-gradient(135deg,var(--purple),var(--purple2));color:white;box-shadow:0 14px 28px rgba(111,79,242,.24)}.btn.light{background:white;border-color:var(--line)}.btn.dark{background:#101722;color:white;width:100%;margin-top:16px}.card{background:rgba(255,255,255,.92);border:1px solid var(--line);border-radius:26px;box-shadow:var(--shadow);min-width:0}.stats-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:18px}.stat{padding:22px}.stat strong{display:block;font-size:35px;letter-spacing:-1.4px;margin-bottom:4px}.stat span{color:var(--muted);font-size:13px}.up{color:var(--green);font-size:12px;font-weight:900;margin-top:15px}.dashboard-grid{display:grid;grid-template-columns:1.15fr .9fr;grid-template-areas:"opens leads" "report follow";gap:18px}.open-panel{grid-area:opens}.leads-panel{grid-area:leads}.report-panel{grid-area:report}.follow-panel{grid-area:follow}.panel{padding:24px}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.panel h2{font-size:18px;line-height:1;margin:0;letter-spacing:-.4px}.view{font-size:13px;color:var(--purple);font-weight:900}.property-row{display:grid;grid-template-columns:108px minmax(0,1fr) auto;align-items:center;gap:15px;padding:16px 0;border-top:1px solid #f0e8df}.property-row:first-of-type{border-top:0}.property-row img{width:108px;height:76px;object-fit:cover;border-radius:15px}.property-main b,.lead-main b{font-size:15px;line-height:1.1;display:block}.date-cell{text-align:left;min-width:116px}.badge,.pill{display:inline-block;border-radius:999px;font-weight:900}.badge{font-size:12px;padding:6px 10px;margin-top:8px;background:#e8f8ef;color:#12814e}.badge.rent{background:var(--soft);color:var(--purple)}.lead-row{display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:14px;align-items:center;padding:13px 0;border-top:1px solid #f0e8df}.lead-row:first-of-type{border-top:0}.lead-status{text-align:right}.pill{font-size:11px;padding:5px 8px;text-transform:uppercase}.status-hot{background:#ffedf0;color:var(--red)}.status-warm{background:#fff2df;color:#c97716}.status-cold{background:#eaf2ff;color:#336ee8}.report-title{font-size:26px;font-weight:900;letter-spacing:-.8px;margin-top:14px}.mini-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:9px;margin:20px 0}.mini-metrics div{background:#f8f2ec;border-radius:16px;text-align:center;padding:15px 8px}.mini-metrics b{display:block;font-size:22px}.mini-metrics span{font-size:12px;color:var(--muted)}.chart-label{font-size:13px;font-weight:900;margin-bottom:8px}.mini-chart{height:130px;display:flex;align-items:end;gap:10px;border-bottom:1px solid #ddd2c8;padding:0 8px 8px}.mini-chart i{display:block;width:22px;background:linear-gradient(180deg,var(--purple2),var(--purple));border-radius:7px 7px 0 0}.follow-person{display:grid;grid-template-columns:42px 1fr auto;gap:13px;align-items:center;margin:15px 0}.tabs{display:flex;gap:20px;border-bottom:1px solid var(--line);margin:16px 0}.tabs span{font-size:13px;color:var(--muted);padding-bottom:10px}.tabs .on{color:var(--purple);font-weight:900;border-bottom:2px solid var(--purple)}.message-box{background:white;border:1px solid var(--line);border-radius:18px;padding:18px;font-size:14px;line-height:1.55;color:#272b36}.report-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:18px 0}.metric{background:#f8f2ec;border:1px solid #f0e8de;border-radius:18px;padding:16px;text-align:center}.metric b{font-size:24px}.chart{height:160px;display:flex;gap:12px;align-items:end;border-bottom:1px solid #ded6ce;padding:0 10px 8px;margin-top:12px}.bar{width:24px;background:linear-gradient(180deg,var(--purple2),var(--purple));border-radius:8px 8px 0 0}.follow-card textarea{width:100%;height:220px;border:1px solid var(--line);border-radius:18px;padding:18px;font-family:inherit;line-height:1.55;resize:none;background:#fff}.grid{display:grid;gap:18px}.layout{grid-template-columns:minmax(0,1.42fr) minmax(330px,.9fr)}.hero-tablet{min-height:100vh;background:#111;display:grid;place-items:center;padding:28px}.tablet-frame{width:min(980px,96vw);border:16px solid #05070b;border-radius:32px;overflow:hidden;background:#fff;box-shadow:0 25px 80px rgba(0,0,0,.4)}.tablet-hero{height:560px;background-size:cover;background-position:center;position:relative;color:white}.tablet-hero:before{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(0,0,0,.56),rgba(0,0,0,.12))}.tablet-content{position:relative;z-index:1;padding:42px;display:grid;grid-template-columns:1fr 260px;gap:40px;align-items:center;height:100%}.qr-card{background:white;color:#111;border-radius:22px;padding:24px;text-align:center}.fake-qr{width:150px;height:150px;margin:14px auto;background:repeating-linear-gradient(45deg,#111 0 7px,#fff 7px 14px);border:12px solid #fff;box-shadow:inset 0 0 0 8px #111}.tablet-footer{display:flex;justify-content:space-between;align-items:center;padding:18px 36px}.signin-body{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 50% 0,#fff 0,#fbf8f3 30%,var(--bg) 100%)}.phone-card{max-width:430px;width:100%;background:white;border:1px solid var(--line);border-radius:30px;padding:28px;box-shadow:var(--shadow)}.form-group{margin:14px 0}.form-group label{display:block;font-size:12px;font-weight:850;margin-bottom:7px}.input,select{width:100%;border:1px solid var(--line);border-radius:13px;padding:13px;background:#fff;font:inherit}.toggle{display:grid;grid-template-columns:1fr 1fr;border:1px solid var(--line);border-radius:14px;overflow:hidden;padding:4px}.toggle label{padding:4px;text-align:center;font-size:13px}.toggle input{display:none}.toggle span{display:block;padding:10px;border-radius:11px}.toggle input:checked+span{background:var(--soft);color:var(--purple);font-weight:850}@media(max-width:1100px){.stats-row{grid-template-columns:repeat(2,1fr)}.dashboard-grid{grid-template-columns:1fr;grid-template-areas:"opens" "leads" "report" "follow"}}@media(max-width:760px){.shell{display:block}.sidebar{position:relative;top:auto;height:auto;margin:14px;border-radius:24px}.profile{position:relative;left:auto;right:auto;bottom:auto;margin-top:18px}.main{padding:18px 14px 50px}.topbar{display:block}.actions{justify-content:flex-start;margin-top:14px;flex-wrap:wrap}.h1{font-size:40px}.stats-row{grid-template-columns:1fr}.property-row{grid-template-columns:82px 1fr}.property-row img{width:82px;height:64px}.date-cell{grid-column:2;min-width:0}.mini-metrics{grid-template-columns:repeat(2,1fr)}.report-grid{grid-template-columns:repeat(2,1fr)}}

/* Auth + responsive app shell update */
.mobile-topbar{display:none}.sidebar-backdrop{display:none}.profile-logout{margin-left:auto;font-size:12px;color:#cfd6e7;opacity:.85}.profile-logout:hover{opacity:1;color:white}.logout-link{font-size:13px;font-weight:900;color:var(--purple)}
.login-page{min-height:100vh;background:radial-gradient(circle at 18% 8%,#fff 0,#fbf8f4 34%,var(--bg) 100%)}.login-shell{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr) 430px;gap:52px;align-items:center;max-width:1180px;margin:0 auto;padding:36px}.login-brand-panel h1{font-family:var(--serif);font-weight:500;font-size:68px;line-height:.96;letter-spacing:-3px;max-width:680px;margin:34px 0 20px}.login-brand-panel p{font-size:20px;line-height:1.5;color:var(--muted);max-width:560px}.dark-brand{color:var(--ink);font-size:24px}.login-preview-card{margin-top:42px;max-width:520px;background:rgba(255,255,255,.8);border:1px solid var(--line);border-radius:28px;padding:22px;box-shadow:var(--shadow);display:grid;gap:8px}.login-preview-card span{color:var(--muted)}.mini-browser{height:170px;border-radius:20px;background:linear-gradient(135deg,#111722,#342365 52%,#f7f2eb 52%);position:relative;overflow:hidden}.mini-browser:after{content:"";position:absolute;right:22px;top:28px;width:170px;height:110px;border-radius:18px;background:white;box-shadow:0 18px 45px rgba(0,0,0,.18)}.login-card{padding:34px;border-radius:32px}.login-card-head{text-align:left;margin-bottom:24px}.login-logo{font-size:19px;margin-bottom:26px}.login-card h2{font-family:var(--serif);font-size:40px;line-height:1;margin:0 0 8px;letter-spacing:-1.5px}.login-card p{color:var(--muted);margin:0}.login-form{display:grid;gap:10px}.login-form label{font-size:13px;font-weight:900;margin-top:8px}.login-btn{width:100%;border:0;margin-top:14px;cursor:pointer}.alert{background:#fff1f3;border:1px solid #ffd5dc;color:#ba2436;border-radius:16px;padding:13px 15px;font-size:14px;margin-bottom:16px}.demo-help{margin-top:20px;padding:15px;border-radius:18px;background:#f8f2ec;color:var(--muted);font-size:13px;line-height:1.55}.demo-help b{color:var(--ink)}
@media(max-width:900px){.login-shell{grid-template-columns:1fr;padding:22px}.login-brand-panel h1{font-size:46px;letter-spacing:-2px}.login-brand-panel p{font-size:16px}.login-preview-card{display:none}.login-card{padding:26px}}
@media(max-width:760px){body{padding-top:66px}.mobile-topbar{position:fixed;left:0;right:0;top:0;height:66px;padding:0 14px;display:flex;align-items:center;justify-content:space-between;gap:12px;background:rgba(255,255,255,.86);backdrop-filter:blur(18px);border-bottom:1px solid var(--line);z-index:90}.mobile-brand{display:flex;align-items:center;gap:9px;font-weight:950}.mobile-brand .logo{width:28px;height:28px;border-radius:9px}.menu-toggle{width:42px;height:42px;border:1px solid var(--line);border-radius:14px;background:white;color:var(--ink);font-size:22px;line-height:1;box-shadow:0 10px 25px rgba(43,34,26,.08)}.shell{display:block}.sidebar{position:fixed;z-index:110;top:0;left:0;bottom:0;width:min(310px,86vw);height:100vh;margin:0;border-radius:0 28px 28px 0;transform:translateX(-104%);transition:transform .24s ease;box-shadow:0 35px 80px rgba(11,16,26,.32)}body.sidebar-open .sidebar{transform:translateX(0)}.sidebar-backdrop{position:fixed;inset:0;background:rgba(9,13,21,.38);z-index:100;display:block;opacity:0;pointer-events:none;transition:opacity .24s ease}body.sidebar-open .sidebar-backdrop{opacity:1;pointer-events:auto}.brand{margin-bottom:26px}.profile{position:absolute;left:16px;right:16px;bottom:16px;margin-top:0}.profile-logout{display:none}.main{padding:20px 14px 50px}.login-page{padding-top:0}.login-page .mobile-topbar{display:none}}
/* Workflow update */
.oh-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px}.oh-card{overflow:hidden;padding:0}.oh-img{width:100%;height:210px;object-fit:cover;display:block}.oh-body{padding:22px}.oh-title-row{display:flex;justify-content:space-between;align-items:center}.oh-body h2{font-size:24px;margin:14px 0 6px}.oh-body p{color:#6f6b7a;margin:0 0 18px}.oh-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0}.oh-stats span{background:#f7f4ef;border:1px solid #ece7df;border-radius:16px;padding:12px;font-size:12px}.oh-stats b{display:block;font-size:20px;color:#101421}.oh-actions{display:flex;gap:10px;flex-wrap:wrap}.form-card{max-width:920px;padding:28px}.form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.form-grid label,.signin-form label{font-weight:700;font-size:13px;color:#161927}.form-grid input,.form-grid select,.signin-form input,.signin-form select,.signin-form textarea,.qr-card input{width:100%;box-sizing:border-box;border:1px solid #e7e2db;border-radius:14px;padding:13px 14px;margin-top:8px;background:#fff;font:inherit}.form-grid .full{grid-column:1/-1}.form-actions{margin-top:22px}.manage-grid{display:grid;grid-template-columns:1.4fr .8fr;gap:24px;margin-bottom:24px}.hero-preview{min-height:410px;background-size:cover;background-position:center;color:#fff;display:flex;align-items:center;padding:42px}.hero-preview h2{font-size:48px;margin:16px 0}.hero-preview p{max-width:360px;font-size:18px;line-height:1.5}.qr-card{padding:28px}.qr-box{height:160px;border-radius:24px;background:repeating-linear-gradient(45deg,#111 0 8px,#fff 8px 16px);display:grid;place-items:center;color:#fff;font-weight:900;letter-spacing:.12em;margin:20px 0}.qr-box.big{width:220px;height:220px;margin:20px auto}.public-page{background:#f8f5f0;min-height:100vh}.phone-signin{max-width:430px;margin:0 auto;padding:28px 18px}.phone-brand{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px;font-weight:800}.signin-form,.thanks-card{background:#fff;border:1px solid #e9e3dc;border-radius:28px;padding:22px;box-shadow:0 22px 70px rgba(29,24,16,.09)}.signin-form label{display:block;margin-bottom:14px}.check{display:flex!important;gap:10px;align-items:center;font-weight:600!important}.check input{width:auto!important;margin:0!important}.full-btn{width:100%;justify-content:center}.tablet-page{background:#070a12;min-height:100vh;padding:24px;box-sizing:border-box}.tablet-shell{min-height:calc(100vh - 48px);border-radius:34px;background-size:cover;background-position:center;overflow:hidden;color:#fff;display:flex;flex-direction:column}.tablet-shell header,.tablet-shell footer{display:flex;justify-content:space-between;align-items:center;padding:28px 34px}.tablet-content{display:grid;grid-template-columns:1fr 340px;gap:40px;align-items:center;flex:1;padding:40px 70px}.tablet-content h1{font-size:58px;margin:0 0 10px}.tablet-content p{font-size:22px;max-width:440px}.tablet-qr{background:#fff;color:#101421;border-radius:28px;padding:28px;text-align:center}.tablet-shell footer{background:rgba(255,255,255,.9);color:#101421}.broker{font-family:Georgia,serif;font-size:28px;letter-spacing:.18em;text-align:center}.broker span{font-family:inherit;font-size:9px}.white{color:#fff}.light-badge{background:rgba(255,255,255,.16);color:#fff;border-color:rgba(255,255,255,.4)}
@media(max-width:900px){.oh-grid,.manage-grid,.form-grid,.tablet-content{grid-template-columns:1fr}.tablet-page{padding:0}.tablet-shell{border-radius:0;min-height:100vh}.tablet-content{padding:28px}.tablet-shell header,.tablet-shell footer{padding:22px;gap:12px;flex-wrap:wrap}.hero-preview{min-height:300px}.hero-preview h2,.tablet-content h1{font-size:40px}}

/* Phase 1 polish: settings, profile, empty states, flash messages */
.flash{max-width:1180px;margin:0 auto 18px;border-radius:18px;padding:14px 16px;font-size:14px;font-weight:800;border:1px solid transparent;box-shadow:0 14px 35px rgba(43,34,26,.06)}
.flash-success{background:#ecfff5;border-color:#bcf0d5;color:#107447}.flash-error{background:#fff1f3;border-color:#ffd5dc;color:#ba2436}
.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.settings-card{padding:26px;min-height:210px;display:flex;flex-direction:column;align-items:flex-start;transition:transform .18s ease,box-shadow .18s ease}.settings-card:hover{transform:translateY(-2px);box-shadow:0 24px 65px rgba(43,34,26,.12)}.settings-card h2{font-size:24px;letter-spacing:-.6px;margin:14px 0 8px}.settings-card p{color:var(--muted);line-height:1.55;margin:0 0 22px}.settings-card span{margin-top:auto;color:var(--purple);font-weight:900}.settings-icon{width:48px;height:48px;border-radius:16px;background:var(--soft);color:var(--purple);display:grid;place-items:center;font-weight:950}.muted-card{opacity:.72}.profile-name{min-width:0}.profile-name b{display:block;max-width:112px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile-edit-head{display:flex;gap:18px;align-items:center;margin-bottom:24px}.profile-edit-avatar{width:84px;height:84px;border-radius:24px;object-fit:cover;box-shadow:0 14px 35px rgba(43,34,26,.13)}.profile-edit-head h2{font-size:26px;letter-spacing:-.7px;margin:0 0 4px}.profile-edit-head p{margin:0;color:var(--muted)}.form-grid.two{grid-template-columns:repeat(2,1fr)}.form-grid.one{grid-template-columns:1fr;max-width:520px}.empty-state{padding:46px;text-align:center;max-width:760px;margin:0 auto}.empty-state h2{font-family:var(--serif);font-weight:500;font-size:38px;letter-spacing:-1.3px;margin:12px 0}.empty-state p{color:var(--muted);font-size:17px;line-height:1.55;max-width:560px;margin:0 auto 24px}.empty-icon{width:62px;height:62px;border-radius:20px;background:var(--soft);color:var(--purple);display:grid;place-items:center;margin:0 auto;font-size:24px}.form-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.password-card{max-width:680px}.profile-card-menu{gap:10px}.nav a.active{box-shadow:inset 0 0 0 1px rgba(255,255,255,.16)}
@media(max-width:760px){.settings-grid,.form-grid.two{grid-template-columns:1fr}.settings-card{min-height:180px}.empty-state{padding:30px 20px}.empty-state h2{font-size:30px}.profile-edit-head{align-items:flex-start}.profile-edit-avatar{width:68px;height:68px;border-radius:20px}}

/* Phase 2: Visitor CRM */
.metrics.crm-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:18px}.metrics.crm-metrics .metric{text-align:left;background:#fff}.metrics.crm-metrics .metric span{display:block;color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.06em}.metrics.crm-metrics .metric b{display:block;font-size:34px;letter-spacing:-1px;margin:5px 0}.metrics.crm-metrics .metric small{color:var(--muted)}
.filterbar{display:grid;grid-template-columns:minmax(240px,1fr) 180px 220px auto auto;gap:12px;padding:16px;margin-bottom:18px;align-items:center}.filterbar .btn{height:46px;margin:0}.filterbar .btn.dark{width:auto}.visitor-row-link{grid-template-columns:46px 1.2fr 1fr auto 70px;color:inherit;transition:background .18s ease,padding .18s ease}.visitor-row-link:hover{background:#fbf7f1;border-radius:18px;padding-left:10px;padding-right:10px}.row-meta{text-align:right}.row-meta b{display:block;font-size:18px}.row-meta span{font-size:12px;color:var(--muted)}.empty{padding:28px;border-radius:20px;background:#fbf7f1;text-align:center;color:var(--muted)}.empty b{color:var(--ink);display:block;margin-bottom:6px}.small-empty{text-align:left;padding:16px}.back{display:inline-block;color:var(--purple);font-weight:900;font-size:13px;margin-bottom:10px}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 430px;grid-template-areas:"profile follow" "notes follow";gap:18px}.profile-detail-card{grid-area:profile;padding:26px}.notes-panel{grid-area:notes}.detail-grid>section:nth-child(2){grid-area:follow}.visitor-hero{display:flex;gap:18px;align-items:center;margin-bottom:22px}.visitor-hero img{width:84px;height:84px;border-radius:24px;object-fit:cover}.visitor-hero h2{font-size:30px;letter-spacing:-1px;margin:0 0 5px}.visitor-hero p{margin:0;color:var(--muted);line-height:1.5}.info-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px;margin:18px 0 22px}.info-grid div{background:#f8f2ec;border:1px solid #f0e8de;border-radius:18px;padding:15px}.info-grid span{display:block;color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.05em;margin-bottom:5px}.info-grid b{font-size:15px}.stack{display:grid;gap:13px}.stack label{font-size:13px;font-weight:900;color:#161927}.stack .input{margin-top:7px}.checkline{display:flex;align-items:center;gap:10px}.checkline input{width:auto}.suggested{background:#f8f2ec;border:1px solid #f0e8de;border-radius:20px;padding:18px;margin-bottom:18px}.suggested p{line-height:1.55;color:#303541}.compact-form{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:18px 0;margin-bottom:14px}.timeline{display:grid;gap:12px;margin-top:12px}.timeline-item{background:#fff;border:1px solid var(--line);border-radius:18px;padding:16px}.timeline-item p{color:#3a3f4d;line-height:1.5;margin:7px 0}.timeline-item span{font-size:12px;color:var(--muted)}.note-form{display:grid;gap:12px;margin-bottom:18px}.tiny-btn{border:1px solid var(--line);background:#fff;border-radius:999px;padding:8px 11px;font-weight:900;font-size:12px;margin-top:10px;color:var(--purple);cursor:pointer}.btn.primary{background:linear-gradient(135deg,var(--purple),var(--purple2));color:#fff;box-shadow:0 14px 28px rgba(111,79,242,.24)}
@media(max-width:1050px){.filterbar{grid-template-columns:1fr 1fr}.detail-grid{grid-template-columns:1fr;grid-template-areas:"profile" "follow" "notes"}.metrics.crm-metrics{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.metrics.crm-metrics,.filterbar,.info-grid{grid-template-columns:1fr}.visitor-row-link{grid-template-columns:42px minmax(0,1fr);gap:12px}.visitor-row-link>div:nth-of-type(2),.visitor-row-link .pill,.visitor-row-link .row-meta{grid-column:2}.visitor-hero{align-items:flex-start}.visitor-hero img{width:66px;height:66px;border-radius:20px}.visitor-hero h2{font-size:24px}.detail-grid{gap:14px}.profile-detail-card,.panel{padding:20px}.topbar .pill{margin-top:12px}}

/* Phase 3 Follow-Up Center */
.compact-stats{margin-bottom:18px}.filter-bar{display:grid;grid-template-columns:2fr 1fr 1fr 1fr auto;gap:10px;align-items:center;margin-bottom:18px}.followup-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.followup-item{border:1px solid rgba(22,28,45,.08);border-radius:24px;padding:18px;margin-bottom:14px;background:linear-gradient(180deg,#fff,#fbfaf7)}.followup-person{display:flex;gap:12px;align-items:center}.followup-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:12px 0}.mini-channel{font-size:12px;font-weight:800;border:1px solid rgba(22,28,45,.1);border-radius:999px;padding:6px 10px;background:#fff}.script-preview{font-size:14px;line-height:1.6;color:#374151;background:#f7f4ee;border-radius:18px;padding:14px;margin:8px 0 14px}.followup-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.followup-actions form{margin:0}.script-bank{position:sticky;top:22px}.script-card{padding:14px;border:1px solid rgba(22,28,45,.08);border-radius:18px;background:#fbfaf7;margin-bottom:12px}.script-card p{font-size:13px;line-height:1.55;color:#4b5563;margin:8px 0 10px}@media(max-width:980px){.filter-bar,.followup-layout{grid-template-columns:1fr}.script-bank{position:static}}@media(max-width:640px){.filter-bar{padding:14px}.followup-item{border-radius:18px;padding:14px}.followup-actions .btn{width:100%;justify-content:center}.followup-actions form{width:100%}}